Hyatt Regency Cartagena

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About the hotel

Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hyatt Regency Cartagena offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and room service. The property is 2.3 km from Bolivar Park and 2.3 km from Cartagena's Gold Museum. At the hotel, each room has a wardrobe. At Hyatt Regency Cartagena all rooms have a desk, a flat-screen TV and a private bathroom. Popular points of interest near Hyatt Regency Cartagena include Castillogrande Beach, Laguito Beach and Cartagena de Indias Convention Centre. The nearest airport is Rafael Núñez International Airport, 7 km from the hotel.

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Popularity

Superb

General

6340

Tripadvisor 9/10

3304

Booking 8.9/10

1886

Expedia 9.2/10

1150

Main services

Wi-fi

Beach hotels

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Car park

* Some services may carry an extra charge.

Information about the area

Bocagrande, Colombia

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What’s nearby

Bocagrande Beach - 0.08 km
Baru Island - 0.08 km
Naval Park - 0.23 km
Navas Dock - 0.25 km
Cartagena Bay - 0.67 km
Flanaga Park - 0.85 km

Getting around

la bodeguita dock, co - 1.04 km
cartagena cruise port, co - 2.29 km
(CTG) Cartagena de Indias, Rafael Nunez, CO - 5.45 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Fitness/spa locker rooms
Spa facilities
Fitness centre
Foot massage
Full body massage
Spa/wellness packages
Hot tub/Jacuzzi
Neck massage
Head massage
Spa lounge/relaxation area
Massage
Spa and wellness centre
Massage chair
Couples massage
Fitness

Services

24-hour front desk
Airport shuttle
Room service
Trouser press
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Daily housekeeping
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Infinity pool
Kids' pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English
Español
Português

About the rooms

The accommodation has 278 rooms:

Bedroom

Alarm clock
Wardrobe or closet

General

Air conditioning
Ironing facilities
Safety deposit box
Fan
Privacy curtain
Hypoallergenic
Iron
Laptop safe

Services

Wake-up service

Room Amenities

Adapter

Bathroom

Free toiletries
Bath or shower
Hairdryer
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels

Food & Drink

Tea/Coffee maker
Minibar

Kitchen

Kitchen
Refrigerator
Kitchenware

Outdoors

Balcony

Living Area

Sofa
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Pool 3

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Amacagua Lounge & Grill

Access for guests and visitors
Reservation required

Kokau Restaurante y Bar

Access for guests and visitors
Reservation required

Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)

Guests only
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation not possible

Cost

Free

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus breakfast). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation. Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult. The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in. In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond. Starting January 7th, one of our three swimming pools will be closed for renovation

Accomodation license number

46735