About the hotel
Popularity
Good
General
5602

Tripadvisor
8/10
1073

Booking
8/10
3590

Expedia
7.6/10
939
Main services
Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Cartagena de Indias, ColombiaDeclared a UNESCO World Heritage site in 1984, Cartagena de Indias is arguably one of the most beautiful cities in South America. Overlooking the Caribbean Sea to the west and Cartagena Bay to the south, the city is Colombia's premier tourist destination.
The city embodies the allure of Spanish colonial architecture. The old town of Cartagena is impeccably preserved, boasting numerous stunning plazas, churches, and historic buildings to admire. A stroll down its picturesque streets is simply delightful. Wander through a captivating labyrinth of cobblestone lanes and marvel at the Spanish colonial structures including the Palace of the Inquisition, the Clock-Tower, and the Castle of San Felipe de Barajas. Dining in Cartagena is another form of entertainment, with a myriad of options for new and exotic flavors in its local and international restaurants.
Cartagena offers all the magic of its history and is regarded as one of the greatest cultural treasures in the Americas.
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What’s nearby
- Olympic Villa of Cartagena - 0.62 km
- La Popa Hill - 3.65 km
- Convent of Santa Cruz de la Popa - 3.74 km
- Manga Bay - 4.4 km
- Cartagena's Pier - 4.5 km
- Paseo Peatonal de Manga - 4.58 km
Getting around
- cartagena cruise port, co - 7.87 km
- (CTG) Cartagena de Indias, Rafael Nunez, CO - 3.21 km
- la bodeguita dock, co - 7.7 km
About accommodation
General
- Air conditioning
- Family rooms
- Elevator
- Safe
- Smoke-free property
- Non-smoking rooms
- Wifi in all areas
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- CCTV outside property
Activities
- Fitness center
- Beachfront
- Beach
- Tennis court
- Fitness
Services
- Fax/Photocopying
- Room service
- ATM on site
- Ironing service
- Airport shuttle (additional charge)
- Shuttle service
- Tour desk
- Daily housekeeping
- Pet basket
- Meeting/Banquet facilities
- Baggage storage
- Pet bowls
- Business center
- Concierge
- 24-hour front desk
- Airport shuttle
- Shuttle service (additional charge)
- Private check-in/out
- Laundry
Safety features
- Thermometers for guests provided by property
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Wine/Champagne
- Coffee house on site
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Property cleaned by professional cleaning companies
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Delivered food covered securely
- Physical distancing in dining areas
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
Parking
- Parking garage
- Free parking
- Parking
- Parking on site
Pool and Spa
- Beach chairs/Loungers
- Pool bar
- Swimming pool
- Infinity pool
- Kids' pool
- Shallow end
Transportation
- Airport pickup
- Airport drop-off
Languages
- English
- Español
About the rooms
The accommodation has 150 rooms:
Bedroom
- Linens
- Alarm clock
- Extra long beds (> 6.5 ft)
- Wardrobe or closet
General
- Air conditioning
- Ironing facilities
- Trash cans
- Tile/Marble floor
- Private entrance
- Safe
- Iron
- Key card access
- Suit press
- Laptop safe
Accessibility
- Accessible by elevator
- Entire unit wheelchair accessible
Services
- Wake-up service
- Wake-up service/Alarm clock
Room Amenities
- Socket near the bed
- Non-feather pillow
- Hypoallergenic pillow
- Feather pillow
Pool and Spa
- Pool towels
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bathtub or shower
- Toilet paper
- Shower
- Towels
- Private bathroom
- Toothbrush
Media & Technology
- Satellite channels
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
Kitchen
- Cleaning products
Outdoors
- Balcony
Living Area
- Desk
- Sitting area
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 3 pools:
Pool 1
Location
OutdoorCost
FreePool 2
Location
OutdoorAccess
Adults onlyCost
FreePool 3
Location
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
Restaurante Palenke
- Access for guests and visitors
- No reservation required
Restaurante Enso Comida Nikkei
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
Reservation requiredCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm.
Please note that the free parking service is available upon availability.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.